Terms and conditions

Before downloading any software, please read the terms and conditions below and acknowledge that you accept them.

The association between CCMVALUE Gmbh and PFA Rosian Vasile Adrian "Web Solutions" (identified in this document as "CCMVALUE GmbH") is the sole and exclusive owner of the software available on this server and, upon acceptance of these terms and conditions, CCMVALUE GmbH grants you in exchange for the stipulated fee a non-exclusive, nontransferable Licence to Use the software upon the said terms and subject to the said conditions. The proprietary rights and copyright of the software remain with CCMVALUE Gmbh.

Loading, installation and use of the software shall be conducted by you solely for the purposes of your own business.

You will supervise and control use of the software in accordance with these terms and conditions. The software may not be redistributed to a third party in any form in whole or in part without prior written agreement from CCMVALUE Gmbh. CCMVALUE Gmbh does not undertake to assist in transporting or adapting the software to your machines unless the proper addon has been paid for.

Although CCMVALUE Gmbh warrants that the software has been prepared with reasonable skill and care, CCMVALUE Gmbh does not warrant that the software shall be free from all known viruses or that the software will work correctly in all circumstances.

CCMVALUE Gmbh will not undertake any maintenance or other support of the software outside of the paid-for addon. However, CCMVALUE Gmbh may from time to time release subsequent versions of the software. CCMVALUE Gmbh shall not be liable to you for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the software, its use or otherwise, except to the extent to which it is unlawful to exclude such liability under the applicable law. CCMVALUE Gmbh expressly excludes liability for any indirect, special, incidental or consequential loss or damage that may arise in respect of the software, its use or in respect of equipment or property, and for loss of profit, business, revenue, goodwill or anticipated savings. These terms and conditions are in lieu of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are hereby excluded to the fullest extent permitted by law.

You agree to this terms and conditions with download and purchase of the software.

Purchase, payment, download

Purchasing software and related services

CCMVALUE Gmbh offers for sale on this Site the ChatPiper chat application and related services. You can purchase the product and the related services using your credit card, online. We do not store any credit card information and do not directly aquire this information, which is instead aquired and processed by our payment processor.

Upon payment confirmation you will be granted access to the software you purchased via a limited downloads link or will be contacted for the additional services you purchased where necessary. With any software download you will also receive a license key for 1 installation of the software which will be required for you to be able to start the application server. Please note that an active internet connection is requested for the validation process and outgoing ports 80 and 443 might need to be allowed through your security measures.

Any services related to the installation or maintenance of the software are subject to the software requirements being met on the customer's platform.


For items that were not consumed, you are eligible for a 15-days refund of your purchase. By items that were not consumed we understand (but not limited to) software downloads (through the revocation of the license key). Services that were already performed cannot be eligible for a refund. For subscriptions, we can only cancel your subscription if no services that were part of the subscription were delivered, usually at the beginning of the subscription interval and we can only refund the current subscription interval in this case.

Any dispute outside of the 15-days refund term will only be considered on a case-by-case basis.

To get a refund, please contact us using the details outlined in the Contacts section of these terms.

Fraud and Chargeback

If you believe you have been the victim of a credit card fraud and your data has been used to purchase any of our products and services, please use the contact details outlined in the Contacts area to notify us about it. We will ask from you all the necessary details to clear your case and refund you where necessary.

Privacy Policy

This Privacy Policy governs the manner in which CCMVALUE GmbH collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.chatpiper.com website ("Site") and all of its subdomains.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey and in connection with other activities, services, features or resources we make available on our Site.Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

CCMVALUE GmbH may collect and use Users personal information for the following purposes:

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this privacy policy

CCMVALUE GmbH has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of these terms. If you do not agree to these terms, please do not use our Site. Your continued use of the Site following the posting of changes to these terms will be deemed your acceptance of those changes.

Contacting us


For sales, marketing and business issues, please contact

Creative, Coding & Management Value GmbH
Waxensteinstrasse 1a · 82319 Starnberg · Bavaria · Germany
Phone +49 (0)8151 556 98 34 · Fax +49 (0)8151 556 76 67 · Email: info(at)ccmvalue.com
CEO: Thomas A. Hahn · Munich Local Court · HRB No.209945

For technical and financial issues, please contact

PFA Rosian Vasile Adrian "Web Solutions"

Sole proprietorship
Ioan Alexandru 37b ap 8, Alba Iulia, Alba, Romania
Phone +40 358 401824 Email: hq(at)whitecitycode.com
CEO: Rosian Vasile Adrian · Registry of Commerce · F01/520/2009